About Us

Whether it’s you that is on the go or you simply want to get your pet up and moving more - On the Move Pet Care is here to service all your dog walking and pet care needs!

On the Move Pet Care, LLC offers a suite of professional Dog Walking and Pet Sitting services in select areas of Greater Rochester.   We pride ourselves on offering the convenient, reliable services you desire with the personalized care that you and your pets deserve.

All of our services take place in the comfort of your own home and are available 24/7 – providing you with peace of mind that your pet’s paws are in good hands when you can’t be there.  Additionally, On the Move Pet Care, LLC and all of our staff are fully licensed, bonded and insured.

We understand that choosing to select a professional pet care service can be a new experience for many, but we are confident that you will be thrilled with the level of quality services available right at your fingertips.

Interested in learning more or finding out if we service your area?  Contact Us today for a FREE initial consultation!

 

How Does It Work? 

 

1
Review Our Services
Looking for Midday Dog Walks, In-Home Vacation Pet Sitting, or even Puppy Play Dates?  Whatever your pet care needs, On the Move Pet Care is here to help!  Take a moment to review our suite of professional Dog Walking and Pet Sitting Services on our Services Page and find the right fit for you. 
2
Contact Us
Determined the type of service you’re looking for?  Great!  Drop us a line to initiate the client intake process and speak to a member of our staff!  Our Office is open Monday through Friday from 11am – 4pm.  We can be reached via email at info@onthemovepetcare.com or phone at 585.698.0310.  In case of an emergency or last minute request, existing clients may call our Emergency Line  at 585.484.0611 to speak with a member of our team.  

 

 

 

 

 

 

3
Schedule an Initial Consultation
We want to get to know you and your pets!  Prior to scheduling any visits, we require that new clients meet with a member of our management staff to complete a Personalized Pet Profile outlining your expectations for each and every visit.  During the initial consultation, we will create a customized dog walking and pet sitting plan to ensure consistency with your pet’s typical routine, commands and comfort.
4
Enjoy Our Convenient, Reliable Services!
As a client of On the Move, you can rest assured that your pet will receive reliable, personalized pet care as needed and requested.  For new service requests, simply Contact Us we will email you a confirmation of your service request.  With On the Move, we keep you “in the know” even when you’re on the go – each visit is concluded with a hand written note detailing the days’ activities with your pet(s).

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Personalized Client Portal

OTM provides you with a personalized Client Portal that is created during the Initial Consultation process and allows you to do the following:

  • Track your pet’s visit on our timed GPS Tracker
  • View notes, pictures, and recent correspondence from your sitter
  • Easily update your pet’s information and visit instructions
  • View invoices and make Credit Card payments for rendered services
  • View scheduled and completed visits